Learn the basics of booking online with Punchfit® below.
How to book a course
As a general rule, if you’re having problems booking online, here are a few guidelines to follow:
1. Refresh the page if something isn’t working or try a different internet browser.
2. Make sure your internet browser is updated to the newest version. We recommend using Google Chrome, Safari, Firefox or Microsoft Edge for viewing the website.
3. The website supports popular updated mobile phones such as iPhone, Android, Samsung etc. If you’re having problems on a mobile device, please try a desktop or laptop computer.
1. Find a Course
From the main menu at the top of the website, you have three options for booking a course.
Course Calendar – This links to the course calendar page where you find a course by date and location.
In the sub menu under “Course Calendar” you can choose by date or by state.
The “By Date” page is the same link as Course Calendar and shows the Punchfit ® Course Calendar.
Find a Punchfit® Course page:
On the left is the course calendar with all upcoming courses. You can click the arrows on the top left to view upcoming months.
In the right sidebar is filtering options for each location and each course.
For example, if you’re located in New South Wales, you can choose the NSW option and Trainer Level 1 for all upcoming courses. Then click the search button to update the calendar.
If you’re on a mobile device, the calendar shows per day. At the moment our courses are run on Saturdays or Sundays so please use the top left arrows to
View upcoming courses by state.
The “Choose your location” page shows a full list of courses for each state and country.
At the top of the page, click on your state to view all the courses near you.
Once you’ve found a course, click the book online button to view more details.
On the booking page, you can view the price, date, time and location of the course.
This page also gives you a full description of what the course involves, testimonials from previous trainers and a short video preview (If you’re booking the Level 1 course).
To buy this course, click the “book now button” at the top of the page.
The cart page is the next step in process and shows the course you’ve booked and the total price.
If you have a coupon code, enter the code into the text field and click “Apply coupon”.
Currently, the website only allows for 1 booking per transaction.
Click the “Proceed to Checkout” button to enter your payment and business details.
If you already have a login, please click on “Returning customer?” and enter your username or email address and password. Then click the login button.
If you can’t remember your password, click “lost your password?” and enter your registered email address. Check your email inbox or spam folder for a link to reset your password.
If you can’t remember your email address or the password reset email doesn’t send an email, please head to contact page for extra support.
If you have a coupon code to enter, please click on “Have a coupon?” and enter the code, then click the apply coupon button.
The next step is to enter or edit your billing details, such as name and email.
We currently have two payment options available on the checkout. The first is Westpac where you can enter your credit or debit card details.
The second option is using PayPal. When you click PayPal, it will redirect to the PayPal website where you can either login to your account or use the guest checkout option. PayPal is fully secure and is one of the most popular payment options online.
Terms and Conditions:
This is the final step and most important. You must accept our terms and conditions before booking a course.
Either click the skip button or scroll down to click the agree button.
Now you can click the place order button to secure your spot in the course.
The next page will show a confirmation of the booking and the details you entered.
You’ll also receive confirmation emails with instructions for what to bring on the day.
How to transfer a course
If you’re looking to transfer into a different course, you can do this online via the my account section.
Firstly, login to your account using your existing username and password.
Click on “My Courses” in the left hand sidebar.
Next, click on the “transfer course” link under the course name you would like to change.
The change course page will show your current course details and user information.
In the “Course Search” section, you can choose to filter the courses by course type, location, venue or month in the dropdown boxes.
Otherwise, scroll down to view all upcoming courses.
The table will show each course, the date and time, price, the number of spots left for the course and location.
Once you’ve found the course you would like to book, click the “Transfer course button”.
In the popup window, it will show the price difference between each course and an additional charge for changing courses. Currently, if the course is within 14 days, Punchfit® charges a $60 admin fee. If the course is over 14 days away, you won’t be charged.
Next, click the transfer button and the website will show a popup window with a message. Click ok if the message says “Course successfully changed”.
If you were required to pay an admin fee, this section is for you.
For the next step, you’ll need to click the “Pay” button under the course you transferred to complete the transfer.
On the next page, you’ll be able to view the total price, enter a coupon and enter your payment details.
Enter your payment details in either the Westpac or Paypal option. Then once you’re payment has cleared, the transfer will be complete and you’ll receive an email confirmation.
How to reset your password
If you’ve forgotten your password, this section will guide you on how to reset your password.
1. The first step is to click on Login at the top of the website.
2. You will then find a “Lost Password?” link on the Login page.
3. On the Reset Password page, enter your email address into the text field and then click on submit. If you’ve forgotten your registered email address, please head to the contact page for extra support.
4. Now the reset password link will be sent to the email address you entered. Please always check your spam or junk folder for this email if it doesn’t arrive within 5 minutes.
5. In the email click on the reset password link and you’ll be taken to the website.
6. A message will display saying: “New Password successfully sent to your mail address.”
7. Go back to your email inbox and you’ll receive another email from Punchfit® with your username and password.
8. Head back to Punchfit® website and enter your new password along with your username on the login page.